Empathy Map
Fill in the Empathy Map right in your browser — Says, thinks, feels, does. No sign-up; your work saves to this browser.
What the Empathy Map template covers
- Says
- Thinks
- Feels
- Does
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What is the Empathy Map?
Says, thinks, feels, does
When to use it: Building shared understanding of a target user across a team — feeds into design and copy.
Why it works: Quadrant structure forces depth on what's said vs. thought vs. felt vs. done — reveals contradictions.
Want the deeper guide? Read the full Empathy Map entry →
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Use this tool on your own site
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<iframe src="https://frameworklist.com/embed/tools/empathy-map" width="100%" height="720" loading="lazy" style="border:1px solid #eaeaea;border-radius:12px;max-width:680px" title="Empathy Map worksheet"></iframe>
<p style="font-size:12px;font-family:system-ui,sans-serif;color:#666">Free <a href="https://frameworklist.com/tools/empathy-map">Empathy Map worksheet</a> by <a href="https://frameworklist.com">Framework List</a></p>